Description
The KWAZO (“Kwaliteit van Zorg”; “Quality of Care”)
scale measures the quality of the AT service delivery from a client’s perspective. It has been validated both in Dutch and Finnish with an adult population. In A preliminary validation of the KWAZO scale in the Italian context has been conducted with a sample of parents of children with disabilities.
KWAZO is composed of seven questions, each addressing specific criteria for quality of care. In the italian version, the respondent is requested to rate his/her degree of satisfaction with each criterion on a scale from 1 to 5 (from ‘insufficient’ to "very good").
