ESG’s 'S' and Universal Design

We are experiencing a crucial transformation in our relationship with the concept of disability: we could summarize it as a transition from (individual) ownership to (contextual) relationship. For several years now, the idea of ​​disability has not indicated, as in the past, a property of the person but concerns the relationship between the person and his or her reference environment. That is, it is not an absolute aspect that characterizes the individual, but a relative phenomenon that occurs in the encounter between an individual and a specific environment: disabled people do not exist in themselves but there are, possibly, disabling environments. This Paper is the result of a shared path, still underway, between Lombardini22 as a design company and Village For All as a consultancy company for accessible hospitality and inclusion, and aims to express a shared position, highlight an approach, show a path, indicate the numbers that support it and the levers on which it can operate.